Product: Android
Version:2.26.5
Product ID: 5002
Support platform: Firmware 4.0.3 - 7.1.1 (depending on the device)
Release date: Wed, 31 May 2017
What's New?
- Add description for Keylogger accessibility service
What's Changed?
What's fixed?
- Unable to remotely update software due to SuperSU permission request
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x and above, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 4.4.4 and above.
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
- Does not support Snapchat version 9.44.x or higher at this time
- Does not capture private browsing or incognito mode
- SuperSU icon is not automatically hidden in Limited mode
- Does not capture incoming video event on QQ Messenger version 6.6.7
- Does not capture some emoji on Tinder version 6.8.4
- Does not capture picture profile on Hike Messenger version 4.9.1
- Does not capture incoming and outgoing VoIP Call Log event on WhatsApp version 2.17.79
- Does not capture VoIP Call Record on Facebook Messenger version 108.0.0.20.70
- Does not capture VoIP Call Record on Skype version 7.36.0.103
Additional note:
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
109.0.0.15.71 |
Facebook Messenger |
110.0.0.14.69 |
Google Hangouts |
17.0.148298972 |
Hike Messenger |
4.10.1 |
Instagram (Direct Message) |
10.13.0 |
KIK Messenger |
11.12.0.14636 |
LINE |
7.1.3 |
QQ Messenger |
6.6.7 |
Skype |
7.36.0.103 |
SnapChat |
9.43.0.0 |
Telegram |
3.17.1 |
Tinder |
6.9.2 |
Viber |
6.8.0.25 |
WeChat |
6.5.4 |
WhatsApp |
2.17.107 |
Yahoo Messenger |
2.6.0 |
-------------------------------------------------
Product: Android
Version:2.26.4
Product ID: 5002
Support platform: Firmware 4.0.3 - 7.1.1 (depending on the device)
Release date: Thu, 18 May 2017
What's New?
- Support up to Android OS 7.1.1 with below limitations
*Does not support Bookmark Tracking and Web Activity Tracking in Normal mode
*Does not support VoIP Call Recording
- Support Keylogger function for both rooted and non-rooted Android device
- Improve Facebook Messenger Tracking method
- Improve VoIP Call Recording function
What's Changed?
What's fixed?
- Unable to open the GPS link provided by SMS command 101 to get current location
- Does not capture Contacts on Android OS 7 in Normal mode
- Does not capture incoming audio event on LINE version 7.0.1
- Application icon disappears when updating binary on Limited 1 mode and/or switching to Limited 1 mode
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x and above, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 4.4.4 and above.
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
- Does not support Snapchat version 9.44.x or higher at this time
- Does not capture private browsing or incognito mode
- SuperSU icon is not automatically hidden in Limited mode
- Does not capture incoming video event on QQ Messenger version 6.6.7
- Does not capture some emoji on Tinder version 6.8.4
- Does not capture picture profile on Hike Messenger version 4.9.1
- Does not capture incoming and outgoing VoIP Call Log event on WhatsApp version 2.17.79
- Does not capture VoIP Call Record on Facebook Messenger version 108.0.0.20.70
- Does not capture VoIP Call Record on Skype version 7.36.0.103
Additional note:
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
109.0.0.15.71 |
Facebook Messenger |
110.0.0.14.69 |
Google Hangouts |
17.0.148298972 |
Hike Messenger |
4.10.1 |
Instagram (Direct Message) |
10.13.0 |
KIK Messenger |
11.12.0.14636 |
LINE |
7.1.3 |
QQ Messenger |
6.6.7 |
Skype |
7.36.0.103 |
SnapChat |
9.43.0.0 |
Telegram |
3.17.1 |
Tinder |
6.9.2 |
Viber |
6.8.0.25 |
WeChat |
6.5.4 |
WhatsApp |
2.17.107 |
Yahoo Messenger |
2.6.0 |
-------------------------------------------------
Product: Android
Version:2.25.2
Product ID: 5002
Support platform: Firmware 4.0.3 - 6.0.1 (depending on the device)
Release date: Wed, 01 Mar 2017
What's New?
- Update installation process and application name/icon for security purpose
What's Changed?
What's fixed?
- Does not capture incoming and outgoing Instagram Story in Direct Message
- Does not capture outgoing existing video on Wechat version 6.3.32
- Does not capture outgoing video to friend on Hangouts version 15.0.141104777
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x and above, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 4.4.4 and above.
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
- Does not capture contact picture profile on Viber version 6.5.5.1372
- Does not capture originator location on Viber version 6.5.5.1372
- Does not capture contact status on Wechat version 6.3.32
- Does not support Snapchat version 9.44.x or higher at this time
- Unable to play video event on Hangouts version 16.0.144731464
- Does not capture incoming video on LINE version 7.0.1
- Does not capture contact name on Tinder version 6.7.2
- Incorrect capturing all events as incoming event on Tinder version 6.7.2
- Does not capture private browsing or incognito mode
- SuperSU icon is not automatically hidden in Limited mode
Additional note:
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
109.0.0.15.71 |
Facebook Messenger |
103.0.0.12.69 |
Google Hangouts |
16.0.144731464 |
Hike Messenger |
4.8.3 |
Instagram (Direct Message) |
10.6.0 |
KIK Messenger |
11.5.0.13198 |
LINE |
7.0.1 |
QQ Messenger |
5.9.7 |
Skype |
7.33.0.841 |
SnapChat |
9.43.0.0 |
Telegram |
3.16.1 |
Tinder |
6.7.2 |
Viber |
6.6.0.888 |
WeChat |
6.5.4 |
WhatsApp |
2.17.24 |
Yahoo Messenger |
2.5.3 |
-------------------------------------------------
Product: Android
Version:2.24.3
Product ID: 5002
Support platform: Firmware 4.0.3 - 6.0.1 (depending on the device)
Release date: Thu, 09 Feb 2017
What's New?
- Support VoIP Call Recording (Rooted only device) for following applications
- Hangouts (32 bit version only) ***This feature supports Android OS version 6.0.1 or above for Samsung and Android OS version 4.4 or above for other manufacturers***
What's Changed?
What's fixed?
- Does not capture incoming and outgoing Instagram Story in Direct Message
- Does not capture outgoing existing video on Wechat version 6.3.32
- Does not capture outgoing video to friend on Hangouts version 15.0.141104777
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x and above, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 4.4.4 and above.
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
- Does not capture contact picture profile on Viber version 6.5.5.1372
- Does not capture originator location on Viber version 6.5.5.1372
- Does not capture contact status on Wechat version 6.3.32
- Does not support Snapchat version 9.44.x or higher at this time
- Unable to play video event on Hangouts version 16.0.144731464
- Does not capture incoming video on LINE version 7.0.1
- Does not capture contact name on Tinder version 6.7.2
- Incorrect capturing all events as incoming event on Tinder version 6.7.2
- Does not capture private browsing or incognito mode
Additional note:
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
109.0.0.15.71 |
Facebook Messenger |
103.0.0.12.69 |
Google Hangouts |
16.0.144731464 |
Hike Messenger |
4.8.3 |
Instagram (Direct Message) |
10.6.0 |
KIK Messenger |
11.5.0.13198 |
LINE |
7.0.1 |
QQ Messenger |
5.9.7 |
Skype |
7.33.0.841 |
SnapChat |
9.43.0.0 |
Telegram |
3.16.1 |
Tinder |
6.7.2 |
Viber |
6.6.0.888 |
WeChat |
6.5.4 |
WhatsApp |
2.17.24 |
Yahoo Messenger |
2.5.3 |
-------------------------------------------------
Product: Android
Version:2.23.4
Product ID: 5002
Support platform: Firmware 4.0.3 - 6.0.1 (depending on the device)
Release date: Mon, 16 Jan 2017
What's New?
What's Changed?
What's fixed?
- Spycall and Call Intercept functions do not work correctly on some rooted devices
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x and above, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 4.4.4 and above.
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
- Does not capture incoming and outgoing Instagram Story in Direct Message
- Does not capture contact picture profile on Viber version 6.5.5.1372
- Does not capture originator location on Viber version 6.5.5.1372
- Does not capture contact status on Wechat version 6.3.32
- Does not capture outgoing existing video on Wechat version 6.3.32
- Does not capture outgoing video to friend on Hangouts version 15.0.141104777
- Does not support Snapchat version 9.44.x or higher at this time
Additional note:
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
106.0.0.26.68 |
Facebook Messenger |
100.0.0.29.61 |
Google Hangouts |
15.0.141104777 |
Hike Messenger |
4.8.2 |
Instagram (Direct Message) |
10.3.2 |
KIK Messenger |
11.3.1.12434 |
LINE |
6.9.4 |
QQ Messenger |
5.9.7 |
Skype |
7.29.0.370 |
SnapChat |
9.43.0.0 |
Telegram |
3.15.0 |
Tinder |
6.7.0 |
Viber |
6.5.5.1372 |
WeChat |
6.3.32 |
WhatsApp |
2.16.396 |
Yahoo Messenger |
2.1.4 |
-------------------------------------------------
Product: Android
Version:2.23.3
Product ID: 5002
Support platform: Firmware 4.0.3 - 6.0.1 (depending on the device)
Release date: Wed, 28 Dec 2016
What's New?
- Add a requirement to disable battery optimization option on the device during the installation
- Improve RemCam feature on non-rooted phone
- Support real time battery level tracking (The result will be shown on the dashboard)
What's Changed?
What's fixed?
- Address Book Tracking does not work when network is changed
- Does not capture incoming and outgoing shared location on Instagram version 9.7.5
- Does not capture conversation name for group name on Tinder version 6.4.1
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x and above, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 4.4.4 and above.
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
- Does not capture incoming and outgoing Instagram Story in Direct Message
- Does not capture contact picture profile on Viber version 6.5.5.1372
- Does not capture originator location on Viber version 6.5.5.1372
- Does not capture contact status on Wechat version 6.3.32
- Does not capture outgoing existing video on Wechat version 6.3.32
- Does not capture outgoing video to friend on Hangouts version 15.0.141104777
- Does not support Snapchat version 9.44.x or higher at this time
Additional note:
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
106.0.0.26.68 |
Facebook Messenger |
100.0.0.29.61 |
Google Hangouts |
15.0.141104777 |
Hike Messenger |
4.8.2 |
Instagram (Direct Message) |
10.3.2 |
KIK Messenger |
11.3.1.12434 |
LINE |
6.9.4 |
QQ Messenger |
5.9.7 |
Skype |
7.29.0.370 |
SnapChat |
9.43.0.0 |
Telegram |
3.15.0 |
Tinder |
6.7.0 |
Viber |
6.5.5.1372 |
WeChat |
6.3.32 |
WhatsApp |
2.16.396 |
Yahoo Messenger |
2.1.4 |
-------------------------------------------------
Product: Android
Version:2.22.5
Product ID: 5002
Support platform: Firmware 4.0.3 - 6.0.1 (depending on the device)
Release date: Wed, 23 Nov 2016
What's New?
- Support Hike Messenger up to version 4.3.1.82
What's Changed?
What's fixed?
- Does not support Sim Change Notification on Samsung Galaxy S7 OS 6.0.1 in Normal mode
- Does not support shared contact file in MMS on Samsung Galaxy S7 OS 6.0.1 in Normal mode
- Does not capture contact profile picture and name for incoming shared location in group chat of WeChat version 6.3.23
- Does not capture Secret Chat in Telegram version 3.11.2
- Incorrectly display shared non-media files, video, audio and sticker on Telegram version 3.11.2 as symbol/text on the dashboard
- Does not capture incoming picture and video on SnapChat version 9.39.2.0
- Does not capture owner and contact profile pictures on Viber version 6.2.1.84
- Does not capture owner profile picture on LINE version 6.6.2
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x and above, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 4.4.4 and above.
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
- Does not capture incoming and outgoing shared location on Instagram version 9.7.5
Additional note:
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
46.0.0.26.153 |
Facebook Messenger |
96.0.0.16.70 |
Google Hangouts |
14.0.136618992 |
Hike Messenger |
4.3.1.82 |
Instagram (Direct Message) |
9.7.5 |
KIK Messenger |
10.17.2.10560 |
LINE |
6.8.2 |
QQ Messenger |
5.9.7 |
Skype |
7.22.0.322 |
SnapChat |
9.43.0.0 |
Telegram |
3.13.2 |
Tinder |
6.4.1 |
Viber |
6.5.0.3367 |
WeChat |
6.3.28 |
WhatsApp |
2.16.310 |
Yahoo Messenger |
2.1.4 |
-------------------------------------------------
Product: Android
Version:2.21.3
Product ID: 5002
Support platform: Firmware 4.0.3 - 6.0.1 (depending on the device)
Release date: Fri, 18 Nov 2016
What's New?
- Improved restart mechanism so software can automatically restart if it is not running
- Improved stability of software running in Normal mode
What's Changed?
What's fixed?
- Incorrect root status reported on non-rooted device
- Software failed to detect SuperSU and went to Normal mode
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x and above, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 4.4.4 and above.
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
- Does not support Sim Change Notification on Samsung Galaxy S7 OS 6.0.1 in Normal mode
- Does not support shared contact file in MMS on Samsung Galaxy S7 OS 6.0.1 in Normal mode
- Does not capture contact profile picture and name for incoming shared location in group chat of WeChat version 6.3.23
- Does not capture Secret Chat in Telegram version 3.11.2
- Incorrectly display shared non-media files, video, audio and sticker on Telegram version 3.11.2 as symbol/text on the dashboard
- Does not capture incoming picture and video on SnapChat version 9.39.2.0
- Does not capture owner and contact profile pictures on Viber version 9.2.1.84
- Does not capture owner profile picture on LINE version 6.6.2
Additional note:
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
46.0.0.26.153 |
Facebook Messenger |
88.0.0.11.69 |
Google Hangouts |
12.0.130004787 |
Instagram (Direct Message) |
9.3.5 |
KIK Messenger |
10.13.1.9104 |
LINE |
6.6.2 |
QQ Messenger |
5.9.7 |
Skype |
7.12.0.605 |
SnapChat |
9.39.2.0 |
Telegram |
3.11.2 |
Tinder |
5.4.3 |
Viber |
6.2.1.84 |
WeChat |
6.3.23 |
WhatsApp |
2.16.259 |
Yahoo Messenger |
2.1.4 |
-------------------------------------------------
Product: Android
Version:2.21.2
Product ID: 5002
Support platform: Firmware 4.0.3 - 6.0.1 (depending on the device)
Release date: Wed, 21 Sep 2016
What's New?
- Support Android up to OS version 6.0.1
- Support WeChat up to version 6.3.23
- Support Instagram (Direct Message) up to version 9.3.5
- Support QQ Messenger up to version 5.9.7
- Support SnapChat up to version 9.39.2.0
What's Changed?
What's fixed?
- Improved Ambient Recording function for non-rooted device
- Call Recording duration is not relevant to the actual duration of the downloaded file
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x and above, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 4.4.4 and above.
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
- Does not support Sim Change Notification on Samsung Galaxy S7 OS 6.0.1 in Normal mode
- Does not support shared contact file in MMS on Samsung Galaxy S7 OS 6.0.1 in Normal mode
- Does not capture contact profile picture and name for incoming shared location in group chat of WeChat version 6.3.23
- Does not capture Secret Chat in Telegram version 3.11.2
- Incorrectly display shared non-media files, video, audio and sticker on Telegram version 3.11.2 as symbol/text on the dashboard
- Does not capture incoming picture and video on SnapChat version 9.39.2.0
- Does not capture owner and contact profile pictures on Viber version 9.2.1.84
- Does not capture owner profile picture on LINE version 6.6.2
Additional note:
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
46.0.0.26.153 |
Facebook Messenger |
88.0.0.11.69 |
Google Hangouts |
12.0.130004787 |
Instagram (Direct Message) |
9.3.5 |
KIK Messenger |
10.13.1.9104 |
LINE |
6.6.2 |
QQ Messenger |
5.9.7 |
Skype |
7.12.0.605 |
SnapChat |
9.39.2.0 |
Telegram |
3.11.2 |
Tinder |
5.4.3 |
Viber |
6.2.1.84 |
WeChat |
6.3.23 |
WhatsApp |
2.16.259 |
Yahoo Messenger |
2.1.4 |
-------------------------------------------------
Product: Android
Version:2.20.2
Product ID: 5002
Support platform: Firmware 4.0.3 - 6.0 (depending on the device)
Release date: Fri, 28 Jul 2016
What's New?
- Automatically restart the device after uninstalling Application in Limited 1 mode
What's Changed?
- Updated an SMS reply message for Uninstall command to reflect the restart activity after uninstallation
What's fixed?
- Improved Schedule Ambient Recording function
- Does not capture incoming voice and document file on some devices (mostly Nexus) on WhatsApp version 2.16.95
- Does not record conversation from AOSP method on some device
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 5.0.x
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
Additional note:
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
46.0.0.26.153 |
Facebook Messenger |
80.0.0.15.69 |
Google Hangouts |
11.0.125976520 |
KIK Messenger |
10.10.0.7817 |
LINE |
6.5.0 |
Skype |
7.09.0.9.3 |
Telegram |
3.10.1 |
Tinder |
5.3.2 |
Viber |
6.2.0.1251 |
WeChat |
6.0.2.58 |
WhatsApp |
2.16.133 |
Yahoo Messenger |
1.8.8 |
-------------------------------------------------
Product: Android
Version:2.19.4
Product ID: 5002
Support platform: Firmware 4.0.3 - 6.0 (depending on the device)
Release date: Fri, 10 Jun 2016
What's New?
What's Changed?
What's fixed?
- Does not capture Document attachment on WhatsApp version 2.16.95
- Unable to play incoming audio and video files of WhatsApp version 2.16.95 on the dashboard
- Does not capture incoming and outgoing audio files on Telegram version 3.9.1
- Unable to display sticker on Facebook Messenger version 72.0.0.16.67
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 5.0.x
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
- Does not capture incoming voice and document file sent from iPhone on WhatsApp version 2.16.95
Additional note:
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
46.0.0.26.153 |
Facebook Messenger |
74.0.0.12.65 |
Google Hangouts |
8.1.121732641 |
KIK Messenger |
10.5.0.6447 |
LINE |
6.3.1 |
Skype |
7.00.0.655 |
Telegram |
3.9.1 |
Tinder |
5.0.5 |
Viber |
6.0.2.22 |
WeChat |
6.0.2.58 |
WhatsApp |
2.16.95 |
Yahoo Messenger |
1.8.8 |
-------------------------------------------------
Product: Android
Version:2.19.3
Product ID: 5002
Support platform: Firmware 4.0.3 - 6.0 (depending on the device)
Release date: Mon, 30 May 2016
What's New?
What's Changed?
What's fixed?
- Does not capture Telegram version 3.9.0
- Does not capture incoming video on Skype version 6.34.0.715
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 5.0.x
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
- Unable to display sticker on Facebook Messenger version 72.0.0.16.67
- Unable to play incoming audio and video files of WhatsApp version 2.16.95 on the dashboard
- Does not capture incoming and outgoing audio files on Telegram version 3.9.1
Additional note:
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
46.0.0.26.153 |
Facebook Messenger |
72.0.0.16.67 |
Google Hangouts |
8.1.121732641 |
KIK Messenger |
10.5.0.6447 |
LINE |
6.3.1 |
Skype |
7.00.0.655 |
Telegram |
3.9.1 |
Tinder |
5.0.5 |
Viber |
6.0.2.22 |
WeChat |
6.0.2.58 |
WhatsApp |
2.16.95 |
Yahoo Messenger |
1.8.8 |
-------------------------------------------------
Product: Android
Version:2.19.2
Product ID: 5002
Support platform: Firmware 4.0.3 - 6.0 (depending on the device)
Release date: Thu, 19 May 2016
What's New?
- Support Tinder up to version 5.0.5
- Support WhatsApp VOIP Call Log Capturing up to version 2.16.57
What's Changed?
- Improve Call Recording function and provide more options for Audio Recording Source which can be chosen from Control Center on the dashboard
What's fixed?
- Does not capture Facebook Messenger version 65.0.0.21.59
- Does not capture incoming and outgoing media files on WhatsApp version 2.12.453 and above
- Cannot capture incoming video on Skype version 6.23.0.702
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 5.0.x
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
- Does not capture Telegram version 3.9.0
- Does not capture incoming video on Skype version 6.34.0.715
Additional note:
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
46.0.0.26.153 |
Facebook Messenger |
71.0.0.10.65 |
Google Hangouts |
8.1.121732641 |
KIK Messenger |
10.4.06032 |
LINE |
6.2.2 |
Skype |
6.34.0.715 |
Telegram |
3.8.0 |
Tinder |
5.0.5 |
Viber |
6.0.2.22 |
WeChat |
6.0.2.58 |
WhatsApp |
2.16.57 |
Yahoo Messenger |
1.8.8 |
-------------------------------------------------
Product: Android
Version:2.18.7
Product ID: 5002
Support platform: Firmware 4.0.3 - 6.0 (depending on the device)
Release date: Thu, 17 Mar 2016
What's New?
What's Changed?
What's fixed?
- Software running mode will be changed to Normal if SuperSU requests for update
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 5.0.x
- Does not support Installed App Tracking on Samsung Galaxy S6
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
- Cannot capture incoming video on Skype version 6.23.0.702
- Cannot capture incoming and outgoing media files on WhatsApp version 2.12.453 and above
- Software running mode will be changed to Normal if SuperSU requests for update
Additional note:
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
46.0.0.26.153 |
Facebook Messenger |
62.0.0.1.75 |
Google Hangouts |
7.0.113317058 |
KIK Messenger |
9.8.0.4717 |
LINE |
5.11.0 |
Skype |
6.23.0.702 |
Telegram |
3.6.1 |
Viber |
5.8.0.1736 |
WeChat |
6.0.2.58 |
WhatsApp |
2.12.453 |
Yahoo Messenger |
1.8.8 |
-------------------------------------------------
Product: Android
Version:2.18.4
Product ID: 5002
Support platform: Firmware 4.0.3 - 6.0 (depending on the device)
Release date: Tue, 8 Mar 2016
What's New?
- Support Android OS version 6.0 (Marshmallow)
- Support Facebook VoIP Call Log Tracking
- Support LINE VoIP Call Log Tracking
- Support Telegram Messenger up to version 3.6.1
What's Changed?
What's fixed?
- Cannot capture media files on some device
- Cannot capture owner profile and participant picture on Kik Messenger
- Cannot capture contact profile picture on Viber version 5.4.1.365
- Cannot detect Sim Change in Normal Mode on Nexus 4 OS version 5.0
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 5.0.x
- Does not support Installed App Tracking on Samsung Galaxy S6
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
- Cannot capture incoming video on Skype version 6.23.0.702
- Cannot capture incoming and outgoing media files on WhatsApp version 2.12.453
- Software running mode will be changed to Normal if SuperSU requests for update
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
46.0.0.26.153 |
Facebook Messenger |
62.0.0.1.75 |
Google Hangouts |
7.0.113317058 |
KIK Messenger |
9.8.0.4717 |
LINE |
5.11.0 |
Skype |
6.23.0.702 |
Telegram |
3.6.1 |
Viber |
5.8.0.1736 |
WeChat |
6.0.2.58 |
WhatsApp |
2.12.453 |
Yahoo Messenger |
1.8.8 |
-------------------------------------------------
Product: Android
Version:2.17.6
Product ID: 5002
Support platform: Firmware 2.3 - 5.1.1 (depending on the device)
Release date: Fri, 19 Feb 2016
What's New?
- Improve auto-update logic
What's Changed?
What's fixed?
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 5.0.x
- Does not support Installed App Tracking on Samsung Galaxy S6
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
- Does not capture owner profile picture on WhatsApp version 2.12.317
- Broken image is reported for incoming shared picture on WhatsApp version 2.12.317
- Does not capture incoming video on Viber version 5.6.0.2413
- Does not capture owner profile picture on Hangouts version 5.0
- Cannot capture media file on some device
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
46.0.0.26.153 |
Facebook Messenger |
50.0.0.11.67 |
Google Hangouts |
6.0.107278502 |
KIK Messenger |
9.0.0.3591 |
LINE |
5.8.1 |
Skype |
6.12.0.585 |
Viber |
5.6.5.1885 |
WeChat |
6.0.2.58 |
WhatsApp |
2.12.367 |
Yahoo Messenger |
1.8.8 |
-------------------------------------------------
Product: Android
Version:2.17.5
Product ID: 5002
Support platform: Firmware 2.3 - 5.1.1 (depending on the device)
Release date: Mon, 15 Feb 2016
What's New?
What's Changed?
What's fixed?
- Cannot run software in Full mode on Samsung Galaxy S5 Neo
- Improve RemCam and Ambient Record functions
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 5.0.x
- Does not support Installed App Tracking on Samsung Galaxy S6
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
- Does not capture owner profile picture on WhatsApp version 2.12.317
- Broken image is reported for incoming shared picture on WhatsApp version 2.12.317
- Does not capture incoming video on Viber version 5.6.0.2413
- Does not capture owner profile picture on Hangouts version 5.0
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
46.0.0.26.153 |
Facebook Messenger |
50.0.0.11.67 |
Google Hangouts |
6.0.107278502 |
KIK Messenger |
9.0.0.3591 |
LINE |
5.8.1 |
Skype |
6.12.0.585 |
Viber |
5.6.5.1885 |
WeChat |
6.0.2.58 |
WhatsApp |
2.12.367 |
Yahoo Messenger |
1.8.8 |
-------------------------------------------------
Product: Android
Version:2.17.4
Product ID: 5002
Support platform: Firmware 2.3 - 5.1.1 (depending on the device)
Release date: Wed, 13 Jan 2016
What's New?
What's Changed?
What's fixed?
- Setup process is causing application to disappear after rebooting on new version of SuperSU
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 5.0.x
- Does not support Installed App Tracking on Samsung Galaxy S6
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
- Does not capture owner profile picture on WhatsApp version 2.12.317
- Broken image is reported for incoming shared picture on WhatsApp version 2.12.317
- Does not capture incoming video on Viber version 5.6.0.2413
- Does not capture owner profile picture on Hangouts version 5.0
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
46.0.0.26.153 |
Facebook Messenger |
50.0.0.11.67 |
Google Hangouts |
6.0.107278502 |
KIK Messenger |
9.0.0.3591 |
LINE |
5.8.1 |
Skype |
6.12.0.585 |
Viber |
5.6.5.1885 |
WeChat |
6.0.2.58 |
WhatsApp |
2.12.367 |
Yahoo Messenger |
1.8.8 |
-------------------------------------------------
Product: Android
Version:2.17.2
Product ID: 5002
Support platform: Firmware 2.3 - 5.1.1 (depending on the device)
Release date: Tue, 10 Nov 2015
What's New?
- Support VOIP Call Log for Skype
- Support Android OS version 5.1.1
What's Changed?
What's fixed?
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 5.0.x
- Does not support Installed App Tracking on Samsung Galaxy S6
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
- Unable to use Voice Record or Video Record on the device while Ambient Record is in progress
-
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
46.0.0.26.153 |
Facebook Messenger |
47.0.0.28.16 |
Google Hangouts |
5.1.105976615 |
KIK Messenger |
8.10.0.2824 |
LINE |
5.7.1 |
Skype |
6.8.0.590 |
Viber |
5.6.0.2413 |
WeChat |
6.0.2.58 |
WhatsApp |
2.12.317 |
Yahoo Messenger |
1.8.8 |
-------------------------------------------------
Product: Android
Version:2.16.2
Product ID: 5002
Support platform: Firmware 2.3 - 5.0.2 (depending on the device)
Release date: Mon, 12 Oct 2015
What's New?
- Support VOIP Call Log for Viber
What's Changed?
- Improve Remote Update function for rooted device
What's fixed?
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 5.0.x
- Does not support Installed App Tracking on Samsung Galaxy S6
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
46.0.0.26.153 |
Facebook Messenger |
43.0.0.8.69 |
Google Hangouts |
4.0.100406486 |
KIK Messenger |
8.9.0.2484 |
LINE |
5.5.1 |
Skype |
6.4.0.309 |
Viber |
5.6.0.2413 |
WeChat |
6.0.2.58 |
WhatsApp |
2.12.304 |
Yahoo Messenger |
1.8.8 |
-------------------------------------------------
Product: Android
Version:2.15.1
Product ID: 5002
Support platform: Firmware 2.3 - 5.0.2 (depending on the device)
Release date: Wed, 30 Sep 2015
What's New?
- Capture Facebook Shared Location as coordinate instead of image
What's Changed?
What's fixed?
- Cannot enable Spycall without enabling Call Interception
- Cannot capture email from native mail app
- Cannot capture image from front camera on some device
- Cannot capture attached contacts or calendars from MMS
- Cannot capture incoming shared photo and video on Kik Messenger
- RemCam function cannot take photo from back camera while video recorder is being used
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 5.0.x
- Does not support Installed App Tracking on Samsung Galaxy S6
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
46.0.0.26.153 |
Facebook Messenger |
41.0.0.15.125 |
Google Hangouts |
4.0.100406486 |
KIK Messenger |
8.8.1.2261 |
LINE |
5.5.1 |
Skype |
6.4.0.309 |
Viber |
5.5.2.28 |
WeChat |
6.0.2.58 |
WhatsApp |
2.12.250 |
Yahoo Messenger |
1.8.8 |
-------------------------------------------------
Product: Android
Version:2.14.3
Product ID: 5002
Support platform: Firmware 2.3 - 5.0.2 (depending on the device)
Release date: Fri, 18 Sep 2015
What's New?
- Support Kik Messenger up to version 8.8.1.2261
What's Changed?
What's fixed?
- Improved Ambient Recording function
- Cannot capture Owner Profile Picture on Line version 5.2.5
- Captured Broser URL with empty title
- Cannot report Contact Name and Profile Picture from WahtsApp group chat
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 5.0.x
- Does not support Installed App Tracking on Samsung Galaxy S6
- Cannot report Contact Name and Profile Picture from WhatsApp group chat
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
46.0.0.26.153 |
Facebook Messenger |
40.0.0.22.159 |
Google Hangouts |
4.0.100406486 |
LINE |
5.5.1 |
Skype |
6.2.0.17000 |
Viber |
5.5.2.28 |
WeChat |
6.0.2.58 |
WhatsApp |
2.12.250 |
Yahoo Messenger |
1.8.8 |
-------------------------------------------------
Product: Android
Version:2.13.4
Product ID: 5002
Support platform: Firmware 2.3 - 5.0.2 (depending on the device)
Release date: Tue, 30 Jun 2015
What's New?
What's Changed?
What's fixed?
- Unable to get Full mode after re-installation of the software on rooted Galaxy S3
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 5.0.x
- Does not support Installed App Tracking on Samsung Galaxy S6
- Cannot report Contact Name and Profile Picture from WhatsApp group chat
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
34.0.0.43.267 |
Facebook Messenger |
30.0.0.8.174 |
Google Hangouts |
3.1.89134953 |
LINE |
5.2.0 |
Skype |
5.4.0.4165 |
Viber |
5.4.0.2519 |
WeChat |
6.0.2.58 |
WhatsApp |
2.12.94 |
Yahoo Messenger |
1.8.8 |
-------------------------------------------------
Product: Android
Version:2.13.3
Product ID: 5002
Support platform: Firmware 2.3 - 5.0.2 (depending on the device)
Release date: Thu, 25 Jun 2015
What's New?
- Improved Push functionality for sending remote command from dashboard to the Target device
What's Changed?
What's fixed?
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 5.0.x
- Does not support Installed App Tracking on Samsung Galaxy S6
- Cannot report Contact Name and Profile Picture from WhatsApp group chat
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
34.0.0.43.267 |
Facebook Messenger |
30.0.0.8.174 |
Google Hangouts |
3.1.89134953 |
LINE |
5.2.0 |
Skype |
5.4.0.4165 |
Viber |
5.4.0.2519 |
WeChat |
6.0.2.58 |
WhatsApp |
2.12.94 |
Yahoo Messenger |
1.8.8 |
-------------------------------------------------
Product: Android
Version:2.13.2
Product ID: 5002
Support platform: Firmware 2.3 - 5.0.2 (depending on the device)
Release date: Thu, 18 Jun 2015
What's New?
- Support Samsung Galaxy S6 and S6 Edge on Android OS version 5.0.2
What's Changed?
What's fixed?
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 5.0.x
- Does not support Installed App Tracking on Samsung Galaxy S6
- Cannot report Contact Name and Profile Picture from WhatsApp group chat
- User is able to hear notification sound while RemCam is being processed (Normal mode only)
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
34.0.0.43.267 |
Facebook Messenger |
30.0.0.8.174 |
Google Hangouts |
3.1.89134953 |
LINE |
5.2.0 |
Skype |
5.4.0.4165 |
Viber |
5.4.0.2519 |
WeChat |
6.0.2.58 |
WhatsApp |
2.12.5 |
Yahoo Messenger |
1.8.8 |
-------------------------------------------------
Product: Android
Version:2.12.2
Product ID: 5002
Support platform: Firmware 2.3 - 5.0.1 (depending on the device)
Release date: Wed, 29 Apr 2015
What's New?
- Implemented a limitation for IM attachment to 5 MB per each file. If the attached file such as photo, video, audio or excel is bigger than 5 MB, it will not be captured and/or reported on the dashboard.
- Support attachment image, sticker and shared location for Hangouts
What's Changed?
What's fixed?
- Incorrect error message after sending Ambient Record command while Call Record is in progress
- Cannot support Remote Camera on Galaxy Note 4 running on Android OS version 4.4.4
- Cannot capture password of Facebook version 26.0.0.22.16 and above
- Cannot capture shared photo on Skype version 5.2.0.61097 and above
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 5.0.x
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
IM Application |
Supported Version |
BBM |
2.5.1.46 |
Facebook |
32.0.0.23.15 |
Facebook Messenger |
27.0.0.13.14 |
Google Hangouts |
3.1.89134953 |
LINE |
5.0.1 |
Skype |
5.3.0.65524 |
Viber |
5.3.0.2339 |
WeChat |
6.0.2.58 |
WhatsApp |
2.12.5 |
Yahoo Messenger |
1.8.8 |
-------------------------------------------------
Product: Android
Version:2.11.4
Product ID: 5002
Support platform: Firmware 2.3 - 5.0.1 (depending on the device)
Release date: Wed, 4 Mar 2015
What's New?
- Implemented Temporal Control function for scheduling Ambient Recording in advance. Full instruction can be found by hitting Ambient on the left menu and click Help button on the top right hand side.
- Support Samsung Galaxy Note 4 running on Android OS version 4.4.4.
- Support Android OS version 5.0.1 for BASIC version. ADVANCED customers are welcome to try, but certain feature such as Password Cracker may not work correctly.
What's Changed?
What's fixed?
- Cannot capture Owner Picture Profile in Line version 4.7.1
- Cannot capture Owner & Contact Profile Photo of some historical even from Skype
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
- Does not support Password Cracker on Android OS version 5.0.x
- Does not support Remote Camera on Galaxy Note 4 running on Android OS version 4.4.4
- Does not support Password Cracker for Facebook version 26.0.0.22.16 and above
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported BBM up to version 2.5.1.46
- Supported Facebook up to version 27.0.0.25.15
- Supported Facebook Messenger up to version 21.0.0.20.13
- Supported Hangouts up to version 2.5.83281670
- Supported Line up to version 5.0.1
- Supported WhatsApp up to version 2.11.528
- Supported Skype up to version 5.2.0.61097
- Supported Viber up to version 5.2.2.478
- Supported WeChat up to version 6.0.2.58
- Supported Yahoo Messenger up to version 1.8.8
-------------------------------------------------
Product: Android
Version:2.10.2
Product ID: 5002
Support platform: Firmware 2.3 - 5.0 (on some model e.g.Nexus5)
Release date: Fri, 23 Jan 2015
What's New?
What's Changed?
- Improved Ambient Recording and Call Recording features
- Changed file name of the recording to be YYYYMMDD_HHMMSS
- Improved Push function for sending remote commands from Control Center to the Target device
- Call Recording file will be split into 30 minutes each
What's fixed?
- Cannot deliver event after activation for the device using Arabic language
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported BBM up to version 2.5.1.46
- Supported Facebook up to version 24.0.0.30.15
- Supported Facebook Messenger up to version 18.0.0.32.14
- Supported Hangouts up to version 2.5.83281670
- Supported Line up to version 4.9.1
- Supported WhatsApp up to version 2.11.505
- Supported Skype up to version 5.1.0.58677
- Supported Viber up to version 5.2.1.36
- Supported WeChat up to version 6.0.2.58
- Supported Yahoo Messenger up to version 1.8.8
-------------------------------------------------
Product: Android
Version:2.9.2
Product ID: 5002
Support platform: Firmware 2.3 - 5.0 (on some model)
Release date: Fri, 26 Dec 2014
What's New?
What's Changed?
- Call Recording configurations
- Call Recording is limited to 60 minutes at a time and after 60 minutes, the recorded file will be uploaded to the dashboard automatically. The rest of the conversation (if any) will not be recorded
- The phone number talking to the Target will always be verified prior to start the recording. If the number starts with * (star) or # (pound/hash), the recording won’t be executed. The call to be recorded must be with the phone number starting with number (0-9) or + (plus) only
What's fixed?
- Cannot report private number for Call Recording
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported BBM up to version 2.5.1.46
- Supported Facebook up to version 24.0.0.30.15
- Supported Facebook Messenger up to version 18.0.0.32.14
- Supported Hangouts up to version 2.5.81636427
- Supported Line up to version 4.8.0
- Supported WhatsApp up to version 2.11.476
- Supported Skype up to version 5.1.0.57240
- Supported Viber up to version 5.2.0.2415
- Supported WeChat up to version 6.0.0.68
- Supported Yahoo Messenger up to version 1.8.8
-------------------------------------------------
Product: Android
Version:2.8.4
Product ID: 5002
Support platform: Firmware 2.3 - 5.0 (on some model)
Release date: Tue, 22 Dec 2014
What's New?
- Implemented a new feature called Request Historical Events to capture the LATEST 5 pictures, 10 video, 10 audio files, 10 call logs, 10 SMS, 10 MMS, 10 VOIP call logs, 10 messages of each IM app and 10 history browsers from both Internet and Google Chrome stored on the Target device prior to the installation of the software and automatically upload to the dashboard after the activation
- Compatible with Android OS version 5.0 on Nexus 4 with some conditions below
- Does not support Sim Change Notification in Normal mode
- Does not support Passcode Tracking
- Does not support Email Password Tracking
- Does not support IM Password Tracking
What's Changed?
- Changed image thumbnail size to 800 pixels
What's fixed?
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported BBM up to version 2.5.0.36
- Supported Facebook up to version 23.0.0.22.14
- Supported Facebook Messenger up to version 18.0.0.27.14
- Supported Hangouts up to version 2.3.75731955
- Supported Line up to version 4.7.1
- Supported WhatsApp up to version 2.11.476
- Supported Skype up to version 5.1.0.57240
- Supported Viber up to version 5.2.0.2415
- Supported WeChat up to version 6.0.0.68
- Supported Yahoo Messenger up to version 1.8.8
-------------------------------------------------
Product: Android
Version:2.7.4
Product ID: 5002
Support platform: Firmware 2.3 - 4.4.2
Release date: Fri, 28 Nov 2014
What's New?
- Improved Call Recording function for Android device
- Implemented Call Recording Setup inside Control Center -> Call Controls -> Set Audio Recording Source. Customers can choose the Recording Source that works best with their Target device such as providing higher volume, clearer voice or recording two sides of the conversation.
- Support both Internet browser and Google Chrome browser for Bookmark and Web Visit Tracking features on Samsung Galaxy S4 and Samsung Galaxy S5
What's Changed?
What's fixed?
- Incorrect phone number format for Call Recording reported to the server
- Cannot capture Account Owner Profile Photo on Facebook Messenger 14.0.0.16.14
- Cannot capture Web Visit Tracking on Internet browser on Samsung Galaxy S4
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For Nexus 4, we do not support Bookmark and Web Visit Tracking on Chrome in Normal mode
- Cannot report Private Number for Call Recording
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported BBM up to version 2.5.0.36
- Supported Facebook up to version 22.0.0.15.13
- Supported Facebook Messenger up to version 17.0.0.16.14
- Supported Hangouts up to version 2.3.75731955
- Supported Line up to version 4.7.1
- Supported WhatsApp up to version 2.11.432
- Supported Skype up to version 5.00.52727
- Supported Viber up to version 5.1.1.42
- Supported WeChat up to version 6.0.0.68
- Supported Yahoo Messenger up to version 1.8.8
-------------------------------------------------
Product: Android
Version:2.6.3
Product ID: 5002
Support platform: Firmware 2.3 - 4.4.2
Release date: Tue, 04 Nov 2014
What's New?
- Implemented Push Notification method for sending remote commands from Control Center to the Target Android device. See the advantages below.
- All commands will be sent from the server to the Target device immediately, instead of waiting for an hour.
- All commands are invisible on the Target device, regardless of the Android OS version or Running Mode of the software.
- No extra cost to customer
What's Changed?
- Changed product name back to “SystemUpdate”
What's fixed?
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Support only Google Chrome browser on Galaxy S4 for Bookmark and Web Tracking features
- Support only Internet browser on Galaxy S5 for Bookmark and Web Tracking features
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported BBM up to version 2.4.0.11
- Supported Facebook up to version 18.0.0.24.145
- Supported Facebook Messenger up to version 13.0.0.19.13
- Supported Hangouts up to version 2.3.75731955
- Supported Line up to version 4.7.0
- Supported WhatsApp up to version 2.11.399
- Supported Skype up to version 5.00.52727
- Supported Viber up to version 5.0.2.12
- Supported WeChat up to version 5.4.0.66
- Supported Yahoo Messenger up to version 1.8.7
-------------------------------------------------
Product: Android
Version:2.5.2
Product ID: 5002
Support platform: Firmware 2.3 - 4.4.2
Release date: Tue, 21 Oct 2014
What's New?
- Changed product name to PhoneMonitor
- Added the new screenshot to allow users to choose whether they want to hide or show the software’s icon (PhoneMonitor) on the Target screen after activation
What's Changed?
What's fixed?
- Cannot remotely update software to the latest version through the dashboard on some device running in Limited and Full modes
- Cannot capture PIN/Password lock screen on some Galaxy S5
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Support only Google Chrome browser on Galaxy S4 for Bookmark and Web Tracking features
- Support only Internet browser on Galaxy S5 for Bookmark and Web Tracking features
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported BBM up to version 2.4.0.11
- Supported Facebook up to version 18.0.0.24.145
- Supported Facebook Messenger up to version 13.0.0.19.13
- Supported Hangouts up to version 2.3.75731955
- Supported Line up to version 4.7.0
- Supported WhatsApp up to version 2.11.399
- Supported Skype up to version 5.00.52727
- Supported Viber up to version 5.0.2.12
- Supported WeChat up to version 5.4.0.66
- Supported Yahoo Messenger up to version 1.8.7
-------------------------------------------------
Product: Android
Version:2.4.8
Product ID: 5002
Support platform: Firmware 2.3 - 4.4.2
Release date: Mon, 13 Oct 2014
What's New?
- Support WeChat Shared Location function
- Support Yahoo Messenger up to version 1.8.7
- Support Hangouts up to version 2.3.75731955
- Hide from qqpimsecure spyware detector
- Implement “Restart Device” remote command for Limited 1 and Full modes
- Automatically disable “Auto Update Apps” function on Google Play after activating software. This can manually be re-enabled by the phone’s user.
- Support Full mode on Samsung Galaxy S5 SM-G900H running on Android version 4.4.2 (Other Galaxy S5 variants may or may not be able to run in Full mode)
- Support Full mode on Samsung Galaxy S4 GT-I9500 running on Android version 4.4.2 (Other Galaxy S4 variants may or may not be able to run in Full mode)
- Implement new “Switch” option inside the software’s settings screen (After dialing *#900900900 to bring the settings screen up) to allow customer to change the Running Mode of the software from Normal to Limited or Full mode in order for the software to try to get SuperSU permissions again. This is for ROOTED devices only. If the running mode can’t be changed by “Switch” option, uninstall and reinstall software is highly recommended.
- Implement “Manage Watchlist” function for Call Recording feature. This is to specify the call to be recorded by the software. The settings can be made through Control Center -> Call Controls -> Manage Watchlist. NOTE: This function works independently from “Manage Watchlist” function for Live Call Intercepting.
What's Changed?
What's fixed?
- Ambient Recording command will be executed repeatedly if the command is sent to the Target when it is off.
- Cannot get GLocation on some device running in Full mode
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Support only Google Chrome browser on Galaxy S4 for Bookmark and Web Tracking features
- Support only Internet browser on Galaxy S5 for Bookmark and Web Tracking features
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- For the device that can only run the software in Normal or Limited 1 mode, Live Room Bugging, Live Call Intercept and Stealth Remote SMS Command will not work.
- Remote SMS Command can be hidden on Android OS version 2.3-4.3 in all running modes (Normal, Limited 1 and Full), but for Android OS version 4.4.x, SMS Command can be hidden on Full mode only.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported BBM up to version 2.4.0.11
- Supported Facebook up to version 18.0.0.24.145
- Supported Facebook Messenger up to version 13.0.0.19.13
- Supported Hangouts up to version 2.3.75731955
- Supported Line up to version 4.7.0
- Supported WhatsApp up to version 2.11.399
- Supported Skype up to version 5.00.52727
- Supported Viber up to version 5.0.2.12
- Supported WeChat up to version 5.4.0.66
- Supported Yahoo Messenger up to version 1.8.7
-------------------------------------------------
Product: Android
Version:2.3.7
Product ID: 5002
Support platform: Firmware 2.3 - 4.4.2
Release date: Tue, 30 Sep 2014
What's New?
What's Changed?
What's fixed?
- Internal error when uploading events to some account
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Support only Google Chrome browser on Galaxy S4 for Bookmark and Web Tracking features
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- Does not support software in Full mode on any Samsung running on Android version 4.4.x. Live Room Bugging, Live Call Intercept and Remote SMS Command will not work in this case.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported BBM up to version 2.2.1.40
- Supported Facebook up to version 12.0.0.15.14
- Supported Facebook Messenger up to version 8.0.0.3.14
- Supported Line up to version 4.5.0
- Supported WhatsApp up to version 2.11.238
- Supported Skype up to version 4.9.0.45564
- Supported Viber up to version 4.3.3.67
- Supported WeChat up to version 5.3.0.96
-------------------------------------------------
Product: Android
Version:2.3.6
Product ID: 5002
Support platform: Firmware 2.3 - 4.4.2
Release date: Wed, 9 Jul 2014
What's New?
- Improved software functionality to be able to run in Full mode on Samsung Galaxy S4 Mini Android version 4.2.2 if rooted
What's Changed?
- Improved software stability in Limited 1 mode
What's fixed?
Limitations:
- Does not support Call Recording on Galaxy Note 1
- Support only Google Chrome browser on Galaxy S4 for Bookmark and Web Tracking features
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- Does not support software in Full mode on any Samsung running on Android version 4.4.x. Live Room Bugging, Live Call Intercept and Remote SMS Command will not work in this case.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported BBM up to version 2.2.1.40
- Supported Facebook up to version 12.0.0.15.14
- Supported Facebook Messenger up to version 8.0.0.3.14
- Supported Line up to version 4.5.0
- Supported WhatsApp up to version 2.11.238
- Supported Skype up to version 4.9.0.45564
- Supported Viber up to version 4.3.3.67
- Supported WeChat up to version 5.3.0.96
-------------------------------------------------
Product: Android
Version:2.3.5
Product ID: 5002
Support platform: Firmware 2.3 - 4.4.2
Release date: Wed, 9 Jul 2014
What's New?
- RemCam (Remote Camera) feature will capture one photo from the back/main camera and one photo from the front camera at the same time.
- Improved software running mode on Android version 4.3 (Eg. Current users running software on Galaxy S3 and Galaxy S4 on Android version 4.3 in Limited 1 mode should be able to get Full mode after reinstallation)
- Implemented Auto Update for Android running on Limited 1 and Full modes
Note: Auto Update will work on software version 2.3.5 and above. For any user running software version 2.2.5 and below, software needs to be manually deactivated, uninstalled and reinstalled to get 2.3.5 first.
- Support Sticker Capture on BBM
- Support Location Capture on BBM
- Support Video Capture on Facebook
What's Changed?
- Changed the start-up version for Android Compatibility from 2.2 to 2.3
- Added “Restart Now” button to the Installation UI
What's fixed?
- Cannot capture Video on WhatsApp
- Cannot capture outgoing Video on Skype
- Cannot capture shared Voice Note on WhatsApp
Limitations:
- Do not support Call Recording on Galaxy Note 1
- Support only Google Chrome browser on Galaxy S4 for Bookmark and Web Tracking features
- Does not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support RemCam feature on Nexus7 in Normal mode
- Does not support software in Full mode on any Samsung running on Android version 4.4.x. Live Room Bugging, Live Call Intercept and Remote SMS Command will not work in this case.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported BBM up to version 2.2.1.40
- Supported Facebook up to version 12.0.0.15.14
- Supported Facebook Messenger up to version 8.0.0.3.14
- Supported Line up to version 4.5.0
- Supported WhatsApp up to version 2.11.238
- Supported Skype up to version 4.9.0.45564
- Supported Viber up to version 4.3.3.67
- Supported WeChat up to version 5.3.0.96
-------------------------------------------------
Product: Android
Version:2.2.5
Product ID: 5002
Support platform: Firmware 2.2 - 4.4.2
Release date: Wed, 21 May 2014
What's New?
What's Changed?
- Updated the system to better handle long contact name which can cause data uploading issue on some device
- Improved the stability of the software running on Android version 4.4.2
What's fixed?
Limitations:
- Do not support Call Recording on Galaxy Note 1
- Support only Google Chrome browser on Galaxy S4 for Bookmark and Web Tracking features
- Do not support Email sent/received through “Mail” application. Only support “Gmail” at this time
- Does not support software in Full root mode on Samsung running on Android version 4.3 and above. Live Room Bugging and Live Call Intercept will not work in this case
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported BBM up to version 2.1.1.53
- Supported Facebook up to version 7.0.0.26.28
- Supported Facebook Messenger up to version 4.0.1.13.1
- Supported Line up to version 4.2.3
- Supported WhatsApp up to version 2.11.186 (Not support outgoing video attachment)
- Supported Skype up to version 4.7.0.43514
- Supported Viber up to version 4.3.0.712
- Supported WeChat up to version 5.2.1
-------------------------------------------------
Product: Android
Version:2.2.4
Product ID: 5002
Support platform: Firmware 2.2 - 4.4.2
Release date: Wed, 23 Apr 2014
What's New?
- Added a new feature called Password Cracker into Extreme & Advanced versions (Started from version 2.2.4). If you’re using the previous version and would like to get the new Password Cracker feature, physically access the Target Android phone to deactivate, uninstall and reinstall software on it.
- Implemented a new version for Android called Premium+ that all Premium users can upgrade to by only paying the difference. After upgrading, software on the phone needs to be deactivated, uninstalled and reinstalled to get the new version.
- Supported Facebook Messenger up to version 4.0.1.13.1
- Supported BBM up to version 2.1.1.53
- Supported Line up to version 4.2.3
- Supported WeChat 5.2.1
What's Changed?
- Update the setup process to request for restarting device after installation. After restarting, dial *#900900900 to bring the Activation Screen up and activate software on it.
What's fixed?
Limitations:
- Do not support Call Recording on Galaxy Note 1
- Support only Google Chrome browser on Galaxy S4 for Bookmark and Web Tracking features
- Do not support Email sent/received through “Mail” application. Only support “Gmail” at this time.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported BBM up to version 2.1.1.53
- Supported Facebook up to version 7.0.0.26.28
- Supported Facebook Messenger up to version 4.0.1.13.1
- Supported Line up to version 4.2.3
- Supported WhatsApp up to version 2.11.186 (Not support outgoing video attachment)
- Supported Skype up to version 4.7.0.43514
- Supported Viber up to version 4.3.0.712
- Supported WeChat 5.2.1
-------------------------------------------------
Product: Android
Version:2.1.5
Product ID: 5002
Support platform: Firmware 2.2 - 4.4.2
Release date: Wed, 26 Mar 2014
What's New?
- Compatible with Android version 4.4.2
- Can now support Android version 4.3 and 4.4.2 in Full mode for rooted Android phone
What's Changed?
- Improved memory used by BBM and Facebook Tracking features (Full mode only)
- Display a warning message for rooted Android phone to insert SIM card during the software installation
- Display a message informing customer to choose to run the software in Limited 1 mode when Full mode can’t be applied or try again
- Ambient Recording file will be reported on the dashboard with date/time stamp of it
- Improved Remote Command stability
What's fixed?
- Incorrect duration of Ambient Recording file reported on the dashboard
Limitations:
- Do not support Call Recording on Galaxy Note 1
- Support only Google Chrome browser on Galaxy S4 for Bookmark and Web Tracking features
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Support BBM up to version 2.0.0.19
- Supported Facebook up to version 7.0.0.26.28
- Supported Facebook Messenger up to version 3.3.2
- Supported Line up to version 4.1.2
- Supported WhatsApp up to version 2.11.186 (Not support outgoing video attachment)
- Supported Skype up to version 4.7.0.43514
- Supported Viber up to version 4.3.0.712
- Supported WeChat 5.2
-------------------------------------------------
Product: Android
Version:2.0.4
Product ID: 5002
Support platform: Firmware 2.2 - 4.3
Release date: Wed, 12 Feb 2014
What's New?
What's Changed?
- Implemented the maximum recording time for Ambient Recording feature to 15 minutes for Normal and Limited modes. For Full mode, the recording time can go up to 60 minutes as usual.
On Control Center inside the dashboard, maximum recording time can still be set up to 60 minutes, but if the software is running in Normal or Limited mode, the actual recording time will be reduced to 15 minutes automatically. This is also applied for remote SMS command.
- Improved the name of the Ambient Recording file to include date / time for better understanding.
What's fixed?
- Repeating reply from Ambient Recording command
Limitations:
- Support Android version 4.3 in Normal and Limited modes only (Limited mode does not provide SpyCall and Live Call Intercept features)
- Support HTC One in Normal mode only.
- Do not support Call Recording on Galaxy Note 1
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Support BBM up to version 2.0.0.13
- Supported Facebook up to version 5.0.0.26.31
- Supported Facebook Messenger up to version 3.2.3
- Supported Line up to version 4.0.1
- Supported WhatsApp up to version 2.11.152
- Supported Skype up to version 4.5.0.39600
- Supported Viber up to version 4.2.0.1656
- Supported WeChat 5.1
-------------------------------------------------
Product: Android
Version:2.0.2
Product ID: 5002
Support platform: Firmware 2.2 - 4.3
Release date: Fri, 31 Jan 2014
What's New?
- Support BBM up to version 1.0.3.87
What's Changed?
- Changed the name of the Running mode from “Superuser” to “Full” mode and from “Partial Superuser” to “Limited” mode (Normal mode remains the same)
What's fixed?
- Cannot capture conversation name in Line
Limitations:
- Support Android version 4.3 in Normal and Limited modes only (Limited mode does not provide SpyCall and Live Call Intercept features)
- Support HTC One in Normal mode only.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported Facebook up to version 5.0.0.26.31
- Supported Facebook Messenger up to version 3.2.3
- Supported Line up to version 3.10.1
- Supported WhatsApp up to version 2.11.152
- Supported Skype up to version 4.5.0.39600
- Supported Viber up to version 4.2.0.1656
- Supported WeChat 5.1
-------------------------------------------------
Product: Android
Version: 1.9.5
Product ID: 5002
Support platform: Firmware 2.2 - 4.3
Release date: Wed, 22 Jan 2014
What's New?
- Implemented Partial Superuser mode (on some rooted device that is unable to gain full Superuser access)
- Compatible with Android version 4.3
What's Changed?
What's fixed?
- Cannot capture Sticker in Facebook Messenger version 3.1.1
Limitations:
- Support HTC One in Normal mode only.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported Facebook up to version 4.0.0.26.3
- Supported Facebook Messenger up to version 3.2.3
- Supported Line up to version 3.10.1
- Supported WhatsApp up to version 2.11.152
- Supported Skype up to version 4.5.0.39600
- Supported Viber up to version 4.1.1.10
- Supported WeChat 5.1
-------------------------------------------------
Product: Android Extreme / Advanced
Version: 1.8.6
Product ID: 5002
Support platform: Firmware 2.2-4.2.2
Release date: Fri, 13 Dec 2013
What's New?
What's Changed?
- Improved memory usage of the software
What's fixed?
Limitations:
- Support HTC One in Normal mode only.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported Facebook up to version 3.8
- Supported Facebook Messenger up to version 3.1.1
- Supported Line up to version 3.9.3
- Supported WhatsApp up to version 2.11.109
- Supported Skype up to version 4.4.0.34403
- Supported Viber up to version 3.1.1.15
- Supported WeChat 5.0.3
-------------------------------------------------
Product: Android Extreme / Advanced
Version: 1.8.5
Product ID: 5002
Support platform: Firmware 2.2-4.2.2
Release date: Mon, 25 Nov 2013
What's New?
What's Changed?
- Improved Call Recording function in general
What's fixed?
- Fixed System error from Ambient Recording feature
Limitations:
- Support HTC One in Normal mode only.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported Facebook up to version 3.8
- Supported Facebook Messenger up to version 3.1.1
- Supported Line up to version 3.9.3
- Supported WhatsApp up to version 2.11.109
- Supported Skype up to version 4.4.0.34403
- Supported Viber up to version 3.1.1.15
- Supported WeChat 5.0.3
-------------------------------------------------
Product: Android Extreme / Advanced
Version: 1.8.4
Product ID: 5002
Support platform: Firmware 2.2-4.2.2
Release date: Thu, 03 Oct 2013
What's New?
- Supported WeChat Tracking on rooted Android phone (Text only)
- Supported WhatsApp Tracking on non-rooted Android phone (Text only, but attachments can sometimes be captured)
What's Changed?
- Call Recording can be enabled without having to enable SpyCall feature, but Call Intercept and Watch Notification will still need to be enabled to complete the recording task.
What's fixed?
Limitations:
- Support HTC One in Normal mode only.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported Facebook up to version 3.7
- Supported Facebook Messenger up to version 2.7.1
- Supported Line up to version 3.9.2
- Supported WhatsApp up to version 2.11.86
- Supported Skype up to version 4.3.0.29606
- Supported Viber up to version 3.1.1.15
- Supported WeChat 5.0.1
-------------------------------------------------
Product: Android Extreme / Advanced
Version: 1.7.10
Product ID: 5002
Support platform: Firmware 2.2-4.2.2
Release date: Tue, 01 Oct 2013
What's New?
- Improved the execution process of command “Request Installed Applications” for both rooted and non-rooted Android
What's Changed?
What's fixed?
Limitations:
- Support HTC One in Normal mode only.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported Facebook up to version 3.4
- Supported Facebook Messenger up to version 2.5.3
- Supported Line up to version 3.8.0
- Supported WhatsApp up to version 2.10.768
- Supported Skype up to version 4.0.0.19550
- Supported Viber up to version 3.0.2.5
-------------------------------------------------
Product: Android Extreme / Advanced
Version: 1.7.9
Product ID: 5002
Support platform: Firmware 2.2-4.2.2
Release date: Tue, 03 Sep 2013
What's New?
- Supported SIM Change notification in Premium / Basic.
- Supported Chrome browser capture in Normal mode.
What's Changed?
- Improved application stability:
- Crashing on start.
- Crashing on Samsung Galaxy S II after activation.
- Improved IM and Browser capturing logic to handle exception.
- Improved event repository component:
- Delete IM's conversation profile picture after delivered event to the server.
What's fixed?
- The application stops working and requires reinstallation to make it work.
- Cannot completely grant Superuser permission then causing some features not functional.
- The application stops working when it fails to deliver wallpaper event.
- Incoming MMS will be duplicated as blank event.
- No RemCam event is sent to server even if the command successfully executed on the device.
- Cannot capture WhatsApp shared location event.
- Cannot report phone number when it fails to get Viber conversation name.
Limitations:
- Support HTC One in Normal mode only.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported Facebook up to version 3.4
- Supported Facebook Messenger up to version 2.5.3
- Supported Line up to version 3.8.0
- Supported WhatsApp up to version 2.10.768
- Supported Skype up to version 4.0.0.19550
- Supported Viber up to version 3.0.2.5
-------------------------------------------------
Product:Android Extreme / Advanced
Version:1.6.4
Product ID: 5002
Support platform: Firmware 2.2 -4.2.2
Release date: Thu, 18 Jul 2013
What's New?
- Supported email in HTML format
- Supported Viber video
- Supported Chrome browser capture
- Supported tablet device
- Supported Galaxy S4 in normal mode only
- Supported HTC One in normal mode only
What's Changed?
- Optimized code to consume less memory
What's fixed?
- Cannot execute RemCam command and the client keeps sending reply to sender number.
- Cannot execute RemCam when IM conversation is on foreground.
- Call recording for outgoing call doesn’t function on some devices.
- Cannot delete SMS contains monitor number in Normal mode.
- Cannot send watch notification to monitor number in Normal mode.
- ‘Unknown’ has been captured as Viber Conversation name.
- Incoming FB Image and Sticker will be captured as blank event if the app is running in background.
- Cannot capture Wallpaper event that was set from web browser.
- HTML mail will be captured as Plain text.
Limitations:
- Support HTC One in Normal model only.
Additional note:
- Performance issue has been found on Samsung Captivate 2.3.4./ Sony Ray 2.3.4.
- Supported Facebook up to version 3.4
- Supported Facebook Messenger up to version 2.5.3
- Supported Line up to version 3.8.0
- Supported WhatsApp up to version 2.10.768
- Supported Skype up to version 4.0.0.19550
- Supported Viber up to version 3.0.2.5